FYI LLC | OneBook Terms and Conditions
Last Updated: Aug 18, 2025
These Terms and Conditions (“Terms”) govern your use of the services provided by FYI LLC, a Florida limited liability company doing business as OneBook (“FYI,” “OneBook,” “we,” or “us”). By accessing or using the OneBook website, mobile applications, or related services (collectively, the “Services”), you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using the Services, you agree to comply with and be bound by these Terms, along with all referenced policies. If you do not agree, you must discontinue use of the Services.
2. Eligibility
You represent that you are at least 18 years old, or that you are accessing the Services under the supervision of a parent or guardian.
3. Privacy Policy
Your use of the Services is also governed by our Privacy Policy, available at: https://onebook.ai/privacy-policy
. The Privacy Policy explains how FYI collects, uses, and shares your personal information, including SMS-related data, and is incorporated into these Terms by reference.
4. Use of the Services
4.1 License Grant
Subject to these Terms, FYI grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for personal, non-commercial purposes.
4.2 Restrictions
You agree not to misuse the Services, including but not limited to:
Reselling or making commercial use of the Services or their content.
Using data mining, robots, or similar tools.
Modifying, framing, or copying Service content without permission.
Using FYI’s trademarks or branding without written consent.
Any unauthorized use terminates your license.
5. Account Registration
5.1 Account Creation
To access certain features, you must register for an account. By doing so, you agree to:
Provide accurate and current information.
Maintain the security of your login credentials.
Accept responsibility for all activity under your account.
5.2 Account Responsibility
You are responsible for any misuse of your account and must notify FYI immediately of unauthorized access.
6. Electronic Communications & SMS Terms
6.1 Electronic Communications
By using the Services, you consent to receive communications from FYI electronically (including email, SMS, and in-app notifications).
6.2 SMS Messaging
6.2.1 Consent to Receive SMS
By creating an account in the OneBook mobile app and agreeing to these Terms and Conditions during signup, you expressly consent to receive automated SMS text messages from FYI for purposes including:
Booking confirmations and reminders
Service updates or order notifications
Other transactional messages related to your use of OneBook
Message & data rates may apply. Message frequency varies. SMS will not be sent unless you provide consent by agreeing to these Terms in the app.
6.2.2 Opt-Out and STOP Requests
You may opt out at any time by replying STOP to an SMS message or by contacting us at hello@onebook.ai
. After opting out, you may receive a one-time confirmation. No further SMS messages will be sent unless you re-consent through the app.
6.2.3 Help and Support
Reply HELP to any SMS message for assistance, or email hello@onebook.ai
6.2.4 User Responsibilities
You must provide a valid mobile number and ensure you have authority over that number. FYI is not responsible for unauthorized use of your mobile device.
7. User Content and Conduct
You may submit content (e.g., reviews, comments). By submitting content, you grant FYI a royalty-free, perpetual license to use it. You agree not to post unlawful, infringing, or harmful content.
8. Verification Policy
8.1 Professional Verification
Professionals must pass a background check. Violent crimes and fraud are automatic disqualifiers; other offenses are reviewed case by case.
8.2 Business Validation
Businesses must show active state registration, licensing (where required), and owner authorization.
8.3 Badges & Credentials
Additional badges (e.g., Veteran, Business Owner) may be offered. Fraudulent claims will result in termination.
8.4 Ongoing Monitoring
FYI may conduct periodic re-screenings. Non-compliance may result in suspension or removal.
9. Intellectual Property
All site and app content is owned by FYI or its licensors and protected by law.
10. Feedback
Any suggestions or ideas you provide become FYI’s property without compensation.
11. Restrictions on Use
You agree not to attempt unauthorized access, engage in unlawful use, or deploy automated systems (e.g., bots, scrapers) without written permission.
12. Purchases and Transactions
12.1 Professional Transactions: FYI facilitates but does not control service transactions between users and professionals.
12.2 Payment Terms: Payments must be made using valid methods. Pricing is set by professionals.
12.3 Taxes: Users are responsible for applicable taxes.
13. Third-Party Links
FYI is not responsible for third-party websites linked from the Services.
14. Termination
FYI may suspend or terminate your access to the Services at its sole discretion.
15. Indemnification
You agree to indemnify and hold harmless FYI, its affiliates, and its agents from claims arising out of your use of the Services.
16. Disclaimers
16.1 No Warranty: Services are provided “AS IS” without warranties.
16.2 No Guarantee: FYI does not guarantee accuracy or availability of Services.
17. Limitation of Liability
FYI shall not be liable for indirect, incidental, or consequential damages, to the fullest extent permitted by law.
18. Governing Law
These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law principles.
19. Severability
If any part of these Terms is held unenforceable, the remaining provisions will remain valid.
20. Modifications to Terms
FYI may update these Terms at any time by posting revised Terms to the Site or app. Continued use constitutes acceptance.
21. Entire Agreement
These Terms, along with our Privacy Policy, form the complete agreement between you and FYI LLC dba OneBook.
22. Contact Information
FYI LLC dba OneBook
6419 3rd Ave S
St. Petersburg, FL 33707
Phone: (719) 252-4047
Email: hello@onebook.ai
